Terms of Service

APC Pathway Pro is a website and application operated by Global Healing Project Ltd("we", "us", "our"), a company registered in England and Wales under company number 15868339.

Our registered office is The Hermitage, 15a Shenfield Road, Brentwood, Essex, England, CM15 8AG. You can reach us at hello@apcpathwaypro.app, or through the contact page. We aim to reply to all enquiries within five working days.

If we need to contact you, we will do so by email using the address registered to your account, so please keep it up to date.

These terms tell you who we are, how we will provide APC Pathway Pro to you, how you and we may change or end our contract, what to do if there is a problem, and other important information. Please read them carefully before you create an account.

By creating an account or using APC Pathway Pro, you agree to these terms. If you do not agree to them, you must not use the service.

Our Privacy Policy and Cookie Policy also apply to your use of the service and form part of your agreement with us.

You must be at least 18 years old to use APC Pathway Pro. The service is intended for candidates working towards the RICS Assessment of Professional Competence and for those supporting them.

Your account is personal to you. You must keep your login details confidential and must not share your account, or allow anyone else to use it. You are responsible for everything done through your account.

Please tell us straight away at hello@apcpathwaypro.app if you believe someone else has gained access to your account.

You may close your account at any time from your account settings. Closing your account does not automatically entitle you to a refund of fees already paid, except where section 6 or your legal rights apply.

APC Pathway Pro is a revision tool. You upload material from your APC submission — such as your case study, experience record or CPD log — and we use automated systems to generate practice questions from it, then mark your answers and give you written feedback intended to resemble the feedback an APC counsellor or assessor might give.

The service is currently set up for the APC24 Structured Training route on the Quantity Surveying and Construction pathway. Other pathways may be added over time, but we do not promise that any particular pathway, competency or feature will be made available.

We offer a free allowance so that you can try the service before paying. The size of that allowance is shown on the pricing page and may change from time to time.

Paid plans are subscriptions. The price, the billing period and what is included are shown on the pricing page and again at checkout before you commit to buy. All prices are in pounds sterling and include VAT where VAT is chargeable.

Automatic renewal

Subscriptions renew automatically at the end of each billing period — monthly, three-monthly or six-monthly, depending on the plan you chose — and we will take payment using your saved payment method until you cancel. You can cancel at any time from the billing section of your account, and cancellation takes effect at the end of the period you have already paid for.

Payments

Payments are handled on our behalf by Stripe Payments Europe, Ltd. We never see or store your full card details. If a payment fails, we may retry it and may suspend access to paid features until payment is received.

We may change our prices. If a price change affects your existing subscription, we will give you at least 30 days' notice by email before it takes effect, and you may cancel before the new price applies.

If you are a consumer — that is, you are buying for purposes wholly or mainly outside a business — you have a legal right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel within 14 days of entering into the contract and to receive a refund.

Many of our users buy in a professional or business capacity, in which case these statutory cancellation rights do not apply. Whether you are a consumer depends on the circumstances of your purchase and not on how we describe you. Nothing in these terms affects the rights you have under the Consumer Rights Act 2015 or any other consumer protection law that applies to you.

To cancel, simply email us at hello@apcpathwaypro.app and tell us clearly that you wish to cancel. Refunds are made using the same payment method you used to pay, within 14 days of us accepting your cancellation.

If the service is faulty, misdescribed or not supplied with reasonable care and skill, please tell us as soon as you can at hello@apcpathwaypro.app and give us a fair opportunity to put it right.

If you are a consumer, the Consumer Rights Act 2015 gives you rights in relation to digital content that we cannot exclude. In summary, digital content must be of satisfactory quality, fit for purpose and as described; if it is not, you may be entitled to a repair, a replacement, or a price reduction. Detailed guidance is available from Citizens Advice.

Fees are not generally refundable simply because you did not use the service, or because you did not achieve the outcome you hoped for in your assessment.

Everything you upload or type into the service — your submission documents, written and spoken answers, notes and any other material — remains yours. We claim no ownership of it.

To operate the service we need your permission to use that material. You therefore grant us a non-exclusive, worldwide, royalty-free licence to store, copy, transmit, transcribe and process your content, and to allow our service providers to do so on our behalf, strictly for the purposes of providing the service to you, keeping it secure, and complying with our legal obligations. This licence ends when you delete the content or close your account, save for backups retained for the limited periods described in our Privacy Policy.

You confirm that you have the right to upload the material you provide, and that doing so does not breach anyone else's rights, your employer's policies, or any duty of confidentiality you owe. Please do not upload client-confidential information, commercially sensitive data, or personal data about other people where you can avoid it — redact or anonymise where you can.

You agree not to:

• share, resell, republish or otherwise make our questions, model answers or feedback available to anyone else, whether free of charge or not;
• use the service to create a competing product, or to train or evaluate any machine learning model;
• scrape, crawl, harvest or systematically extract content from the service, or use automated means to access it beyond ordinary use;
• attempt to circumvent usage limits, access controls, rate limits or paywalls, or use more than one account to obtain additional free allowances;
• upload anything unlawful, defamatory, discriminatory, infringing or malicious, including malware;
• attempt to gain unauthorised access to the service, other users' accounts, or the systems or networks we use;
• interfere with the proper working of the service, or use it in a way that could damage, disable or overburden it;
• use the service in any way that would breach RICS Rules of Conduct, the APC assessment rules, or your professional obligations — including presenting our output as your own original work where doing so would be dishonest.

You are responsible for using the service with academic and professional integrity. The APC requires you to demonstrate your own competence and experience.

Questions, scores and feedback are produced by large language models operated by third-party providers on our instructions. Automated systems of this kind can be inconsistent and can produce content that is inaccurate, incomplete, out of date or plainly wrong, even when it reads convincingly.

You should treat all output as a prompt for your own thinking, and verify anything technical, regulatory or factual against RICS guidance, your own records and other authoritative sources before relying on it.

Scores and readiness indicators are indicative only. They are not decisions that produce legal effects for you or otherwise significantly affect you, and they do not replace assessment by RICS. If you think a score or piece of feedback is wrong, you can ask us to look at it by emailing hello@apcpathwaypro.app, and a person will review it.

We may change the AI providers and models we use in order to improve quality, reduce cost or maintain availability.

We own or license all intellectual property rights in the service, including its software, design, text, branding and the structure of the questions and feedback we generate. Nothing in these terms transfers any of those rights to you.

While your subscription is active, we grant you a personal, non-transferable, non-sublicensable, revocable licence to use the service and to use the questions and feedback generated for you for your own private study and APC preparation. Any other use requires our written permission.

We aim to keep the service available and working well, but we do not promise uninterrupted or error-free access. The service may be unavailable during maintenance, or because of faults, third-party failures or events outside our reasonable control.

We may change the service to improve it, to reflect changes to the APC or to RICS guidance, or to comply with the law. If a change is significant and adverse to you, we will give you reasonable notice and you may cancel and receive a pro-rata refund for the unused part of your current billing period.

Please keep your own copies of your submission material. While we take backups, the service is not a document archive and you should not rely on it as your only copy.

We may suspend or end your access to the service, with notice where it is practical to give it, if you materially breach these terms, if you fail to pay, if we reasonably suspect fraudulent or unlawful use, or if we are required to do so by law.

Where we end your access because of something you have done, you will not be entitled to a refund. Where we end it for our own convenience, for example because we withdraw the service, we will refund the unused part of the fees you have paid.

We may withdraw the service altogether. If we do, we will give you at least 30 days' notice by email so that you can export your material, and we will refund fees paid for any period after withdrawal.

We do not exclude or limit our liability in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and — if you are a consumer — for breach of your statutory rights in relation to digital content.

If you are a consumer

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, or for loss arising because you used the service for a business purpose.

If you are a business user

We exclude all implied terms, warranties and representations to the fullest extent permitted by law. We will not be liable for loss of profit, loss of business, loss of opportunity, loss of goodwill, loss or corruption of data, or any indirect or consequential loss. Our total liability arising out of or in connection with the contract is limited to the total fees you paid us in the 12 months before the event giving rise to the claim, or £100, whichever is greater.

Assessment outcomes

To the extent permitted by law, we are not liable for the outcome of any RICS assessment, interview or submission, for any consequence of relying on automated output without verifying it, or for any professional or disciplinary consequence of how you choose to use the service.

We only use your personal data as set out in our Privacy Policy, which explains what we collect, why we collect it, who we share it with, how long we keep it and the rights you have under UK data protection law.

We may amend these terms to reflect changes in the service, our business or the law. We will always post the current version on this page with the date it was last updated.

If a change materially reduces your rights, we will give you at least 30 days' notice by email. Continuing to use the service after a change takes effect means you accept the revised terms; if you do not accept them, you may cancel.

If you are unhappy with the service, please email hello@apcpathwaypro.app with the details. We will acknowledge your complaint within five working days and aim to give you a full response within 28 days.

We will always try to resolve a dispute informally first. If we cannot, you are free to take court proceedings as described below. If you are a consumer, you may also be able to use an alternative dispute resolution scheme; we will tell you if we are able to offer one at the time.

We may transfer our rights and obligations under these terms to another organisation, for example if our business is sold. We will tell you in writing if this happens and it will not affect your rights under the contract.

You may not transfer your rights or obligations under these terms to anyone else without our written consent.

This contract is between you and us. No other person has any right to enforce any of its terms, and the Contracts (Rights of Third Parties) Act 1999 does not apply.

Each paragraph of these terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we delay in enforcing this contract, or do not insist that you do something you are required to do, that will not prevent us from taking steps against you at a later date.

These terms and any dispute or claim arising out of them, including non-contractual disputes or claims, are governed by the law of England and Wales.

You and we both agree that the courts of England and Wales have exclusive jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in the courts of the country in which you live, and nothing here affects your right to do so.